Process optimisation/reorganisation
Reengineering and reorganisation of regional suppliers:
- Process modelling and process optimisation
- Business process orientation of companies’ structural organisation
- Optimisation of branch network
Harmonisation of sales processes:
- Harmonisation of sales processes and interface optimisation following a merger
- Delineation of centralised and decentralised distribution tasks for major industry client sales
Internal reorganisation of local power supply companies:
- Process optimisation, interface definition and adaptation of structural organisation in the areas of customer service, accounting and metering management
- Merging of divisions and establishment of a shared service provider for sales divisions